C-TOSS (Chandigarh – Training On Soft Skills)
Chandigarh Administration has taken the initiative to start
the training programs for the IT/ITES-BPO industry. The
training modules to be imparted would cover Communication
Skills, interaction Skills and other industry specific skills.
There would be training programs with different durations
and selection for a particular training course will depend
on the current skill level of the student.
To create awareness regarding the importance of these training
programs amongst the students, seminars will be conducted
in the colleges wherein professionals from the industry
would present an insight into the ITES industry and its
career prospects. As the training is on communication and
interaction skills, these will help the students not just
in the ITES industry but across all fields.
Action Plan
Courses would be started in the colleges from August, 2004
where there would be various training programme, which will
be conducted in collaboration with the training companies.
The following would be the salient features of the programme:
- The training would be carried out by the selected agencies
at the respective college premises.
- The respective College would provide the necessary infrastructure
required for the training.
- Common course content would be prepared by SPIC with
inputs from the training companies and also from prominent
BPO companies. The courses would be conducted on optional
basis for students of the respective colleges who would
pay specified fee for the training programme.
- To maintain a uniform quality intake of students and
to measure the performance standards of the multiple training
agencies in bringing the desired change in the skill levels,
assessments would be done by SPIC and will be same for
all the colleges. Students will also evaluate the courses
when they complete training.
- The fee structure for the courses to be conducted at
the College premises as, part of the programme would be
at a lower scale than the fee structure offered by the
companies at their own premises. The exact fee for the
new programme will be finalized in consultation with the
training companies.
- Pre training, mid level and post training assessment
will be conducted by SPIC to monitor the quality of training
being delivered by the training company and to measure
the progress resulting from the training programme.
